Privacy & Cookies
Privacy Policy
Maison BONAMI , whose head office is located at 21 rue Sainte Apolline 75002 Paris, in its capacity as data controller, attaches great importance to the protection and respect of the privacy of its customers, in compliance with the provisions of Regulation (EU) No. 2016/679 of April 27, 2016 relating to the protection of personal data .
Indeed, as part of our business selling wallpapers and decorative items, we are required to collect, consult, process, and store the personal data of users of our online store www.maison-bonami.com and, more generally, of all our customers. Without this information, we would not be able to provide our services.
This privacy policy and our cookie policy are described below.
1. Data collectedThe personal data that may be collected are as follows:
Your customer account information on the website www.maison-bonami.com : this includes your first and last name, email address, and a password to secure your account. This information is mandatory. If you wish, you can also provide us with your date of birth.
You can create your customer account using social media features. In this case, Maison BONAMI will have access to certain data (including your first name, last name, photograph, email address, and number of friends) from your account on the social media platform in accordance with the general terms and conditions of use of the social media platform in question.
We may also collect some of your Personal Data when you interact with features of these social networks, such as the “Like” features.
Information transmitted during a commercial transaction : in addition to the information in your customer account, this includes billing and delivery postal addresses, as well as a telephone number.
Payment method data (credit card number, expiration date, authorization number, security code) are collected directly by our service providers Braintree and Paypal.
Maison BONAMI does not have access to your payment information.
Information provided when subscribing to our newsletter : an email address is required
Information collected during exchanges with our customer service
Browsing information on our site www.maison-bonami.com : during your visits to our site, we collect browsing information such as the date, time of connection and/or browsing, browser type, browser language, IP address, location data and geolocation.
The Data collected allows us to:
- Creating and managing your customer account
- Managing your orders: sending products, managing any complaints and returns.
- Carrying out payment transactions
- Delivery of your products by our partners
- Improving our e-commerce site and, more generally, our entire range of products and services
- The administration of our site and the preservation of a healthy and secure environment, including the fight against fraud
We do not share any of your personal data with third parties except our partners (payment and delivery) and this only in the context of an order and exclusively for the execution of the sales contract.
You have the right to modify your personal data and withdraw your consent at any time by logging into your customer account.
In order to comply with current regulations, we inform you that we keep all of our customers' invoices, issued in the event of the sale of one or more products.
As part of our business, we work with a number of service providers who may have access to your personal data. These include:
- technical subcontractor of our products: printer
- shipping service for your orders
- online payment providers
- technical subcontractors of our site: hosting, analytical solutions, e-commerce solutions, etc.
- business partners with whom we can carry out online advertising activities
- social media platforms
- police or administrative authorities, particularly within the framework of the anti-fraud policy
- customs services and providers in the event of delivery abroad.
These different service providers may have access to your data for:
- the preparation, shipping of orders and return of products
- improving the content of our website
- technical maintenance and development operations of our website
You have:
- A right of access, rectification and deletion of the data collected,
- A right to object to the processing of your data
- A right to restriction of processing,
- A right to the portability of collected data
- A right to define guidelines relating to the management of your data in the event of death
You can exercise all of these rights by logging into your customer area or by contacting us directly by email (contact@maison-bonami.com). You can also contact us by mail at the following address: Maison BONAMI, 21 rue Sainte Apolline - 75002 Paris.
Before responding to any request, we may verify your identity and ask you to provide us with further information to respond to your request.
We will endeavor to respond to your request within a reasonable time and within the time limits set by law.
In the event of no response or an unsatisfactory response, the user may contact the supervisory authority of their country of residence, for France, the CNIL www.cnil.fr
5. Data retention period Without action on your part, your Personal Data is archived after a period of 10 years following your last exchange with our services.
6. Security Without any action on your part, your Personal Data is archived after a period of 10 years following your last interaction with our services.
7. Confidentiality of customer account You are responsible for maintaining the confidentiality of the password we have chosen for you to access your account on our site.
You agree to keep this password secret and not to communicate it to anyone.
8. Confidentiality of the customer accountThe user is informed that, during his visits to the site, a cookie may be automatically installed on his browser software.
A cookie is a small text file placed on your hard drive that allows you to be automatically recognized during your visits and, in fact, avoids you having to identify yourself again in the "my account" section . It allows Maison BONAMI to collect information about your browsing within our site.
If you wish to disable cookies, you can change the settings in your browser.
Please note that if you refuse the storage of cookies on your device from your internet browser, you will still be able to browse this site, but some parts and options may not function correctly.
We may change our privacy policy from time to time. We encourage you to regularly review this page to review the latest version of the Policy.
For any questions or additional information, you can contact us by email at contact@maison-bonami.com
Homemade creations and prints made between Paris and Lyon.
PVC-free papers, from eco-managed forests, CE-certified and 100% natural latex inks.
Zero stock, wallpaper printing is done to order.